Terms & Conditions


These are the legal terms that apply when you use our online services. Please read these terms carefully before using our online services as you will be bound by these terms. If you do not agree to any of these terms we do not grant you permission to use our online services. If you have any questions you can contact us as set out below.

There are additional terms that apply to your use of our mobile services. Please follow the link to read those terms. You should also read our privacy policy which applies to all of your dealings with us and explains what use we will make of any personal information you may give us.

You can print these terms by clicking here.


"We", "us" and "our" means MTV Networks Europe which is a Delaware partnership between MTV Networks Europe Inc and Viacom Networks Europe. Our principal place of business is at 180 Oxford Street, London W1D 1DS. Our VAT number is GB466509032. If you have any questions or concerns you can contact us at: info@staying-alive.org.


We may need to make changes to these terms in future. For example to reflect changes in the law, changes in the type of services or information we provide to you through this website or to correct errors in these terms. We will try to keep all such changes to a minimum. We recommend that you check these terms from time to time to see if they have changed. We will always state at the bottom of these terms the date on which they were last updated.

If you continue to use our online services after our terms change you will be bound by those changes.


Some of our online services may only be accessible by registration. You must be 18 years of age to register for those online services. When you register you must provide us with true, current and complete information about yourself as set out in the registration form. If you provide any important information that is untrue, not current or incomplete (or we have reasonable grounds to suspect that this is the case) we have the right to either suspend or terminate your access to those parts of our online services that require registration.

On registration you will need to choose a password and a user name. You are entirely responsible for keeping your password and other account details secret. You will be responsible for all activity that occurs under your account by another person if you fail to take reasonable measures to keep your account details secret. You agree to notify us immediately if you know of any unauthorised use of your account or any other breach of security and to exit from your account at the end of each session.

These security measures are important and we cannot take any responsibility for inconvenience, loss or damage you suffer as a result of failing to comply with them.


You must use our online services in a considerate and responsible manner. You are not allowed to use our online services:

We provide our online services (and the information and materials on those services) solely for your personal and private use. The information and materials must not be used for any other purpose without our express written permission. For example, you are not allowed to copy, transmit or reverse engineer anything available on our online services or deep-link to and/or frame or use framing techniques to enclose any part of our online services without our prior written consent. Unless we specifically tell you otherwise this restriction also applies to you modifying any information or materials available on our online services, for example by making a "mash-up" or other derivative work.

The material and information provided by us and other third parties on our online services is protected by intellectual property rights including copyright, designs and trade marks. Nothing in these terms gives you any rights of ownership in that material or information and you may only use that material and information in accordance with these terms.


As part of our online services we may provide various message boards, chat rooms, weblogs, upload facilities, profile pages and other message and communication facilities that provide you with the ability to submit, display and exchange information, messages and other content with us and with other users.

Many of our online services are public and material you submit may be read or viewed by other people without your knowledge or permission. You should only provide material or messages that you are willing for other people to see. This does not refer to emails or messaging services which we tell you will be private. You should be careful not to disclose personal information (for example your full name, address or financial details) in any material or messages when you use our online services.

Your age You must be 18 or over to upload material to our online services. If you are under 18 years of age, you must obtain the consent of your parent or legal guardian to use our online services and to upload any material.

Uploading and licence By uploading any material (including photos, artwork, messages, videos and images) to our online services you agree to grant us a non-exclusive licence to use your material in the ways set out below. Given the volume of material uploaded to our online services we can't deal with each user individually so we need you to grant us this licence so we can operate our business as a broadcaster effectively.

Your material still belongs to you. We do not claim any ownership rights in your material. This means that you continue to retain all ownership rights and you may still use your material in any way you choose, including licensing that material to other websites.

How we may use your material In exchange for allowing you to upload your material and make it available to the public via our online services, you grant us (for the full term of any rights that may exist in your material) the non-exclusive, worldwide, sub-licensable right to use your material as follows (without payment to you or any third party):

We can play, publish, make available to the public, perform, display, reproduce, distribute and otherwise use your material on television channels owned and operated by us or our related companies worldwide and on any other media whether now known or invented in the future (including, without limitation, websites and mobile phone services) ("MTV services").

Why? We need these rights so that we can show your material to the general public on our services, for example to broadcast them on MTV television channels and to stream from our websites.

We have the right to host, store, copy, modify, adapt, edit, translate, create derivative works from, incorporate into other works, and/or otherwise treat in any way your materials at our discretion.

Why? We need these rights so we can use your material efficiently in our services. For example so that we can put your material into a technical format compatible with our services, or to edit or incorporate your material into other programming, or cut the duration of your material in order to meet television scheduling requirements.

We may (but we are not obliged to) identify you as the creator or author, for example by displaying your name or any photograph of you that you may have submitted when your material appears on MTV services.

We also have the right to sub-licence our rights in your material to third parties in the normal course of our business.

Why? We need this right so we can allow our distribution partners (for example internet service providers or mobile network operators) to host your material and also so that we can distribute your material to other companies, such as television broadcasters and website owners for them to use on their services. There is no restriction on us obtaining advertising or sponsorship revenue in connection with your material (for example selling advertising space next to your materials or using your materials in commercial advertisements).

You waive any "moral" rights in your material for the purposes of us using it in accordance with these terms. Your moral rights include the right to be identified as the author and the right to object to derogatory treatment of your material. We need this waiver because we may not always be able to identify you (or other users who have uploaded content) as the author, and we need to be able to edit or treat your material in our editorial judgment.

We have the right not to exhibit your material on any MTV service or any other media, and the right to remove your material, or links or any other means of access to your material, from our online or other services at our discretion at any time.

Your promises It is very important that the materials you post or upload to our online services are your own work. Materials that you did not create yourself, or that include images of people or information about people without their permission can result in serious liability to us and to you.

Accordingly, you promise that:

Moderation of materials We do not necessarily (and are not obliged to) pre-moderate any material that you submit to our online services, but we reserve the right to monitor any material submitted and any communications on our online services and you now consent to any such monitoring. We reserve the right to remove, at any time and without reason or prior notice or any liability to you, any material that you have submitted.


We may establish general practices and limits concerning use of our online services, including without limitation, the maximum number of days that message board postings or other uploaded content will be retained by our websites and the maximum number of times (and the maximum length of time) you may access our online services in a given period. We have the right to change these general practices and limits from time to time without having to tell you in advance.

We endeavour to provide a satisfactory level of performance for all of our online services. However it is not technically possible or practical for us to provide our online services free of all faults at all times. The information and material provided on our online services may include some inaccuracies or typographical errors, which we will endeavour to correct as they come to our notice. Our online services may sometimes be unavailable for technical reasons, for maintenance or for us to make editorial changes. We may also decide at any time to discontinue providing certain of our freely available online services.

We do not control the content posted by other users of our online services and for that reason we cannot guarantee the accuracy, integrity or quality of any such content. Postings by other users do not represent our views or those of our employees or representatives. If you use our online services you must accept that you may be exposed to content that is offensive or objectionable. If you wish to complain about particular content you can send an email to us at: info@staying-alive.org.

We use reasonable efforts to check information and content on our online services for viruses, however we do not promise that our online services will be free of viruses or bugs and recommend that you also use care in this regard by using anti-virus software when accessing our online services.


We will not be liable to you (whether as a result of contract law, tort, statutory duty or otherwise) for any loss or damage arising from or in any way connected with your use of, or inability to use, our online services in respect of any losses:

If you have a claim against another user of our online services you will pursue that claim independently and without recourse to us.

We do not in any way seek to limit or exclude our liability to you for death or personal injury or any loss arising as a result of fraud.


You will be required to compensate us in full for all of our losses caused by your misuse of our online services, including losses we suffer by virtue of someone else bringing a claim against us in respect of such misuse. A misuse of our online services arises if you do not comply with the rules set out in these terms, an example would be if you uploaded materials that infringe someone else's rights such as copyright videos or music.


Our online services may contain links to other websites which are not controlled by us. Any such links are provided solely for your convenience and this does not amount to an endorsement by us of that website or its content. If you use those links you will leave our online services and if you decide to visit any linked site, you do so at your own risk. These legal terms only apply to your use of our online services and we cannot be responsible for any content, or products and services available on any other websites as we do not control them.


When using our online services you should always take the following precautions:

We are concerned about the safety and well being of all our users, but children in particular. Parents who allow their children to use our online services should take care to supervise and assist their children. We remind you that our online services are designed to appeal to a wide audience. As the legal guardians, we remind parents that it is their responsibility to supervise children and to determine whether particular areas of our websites are unsuitable for your child. If you have any concerns about our online services, please do not hesitate to contact us at the address set out above.


We have the right to suspend or terminate your access to our online services or any aspect of them if you do not comply with these terms or if we have reasonable grounds to believe that you are likely to breach them. We will use reasonable efforts to give you reasonable prior notice of our intention to suspend or terminate your access unless your non-compliance is or could be against the law, is adversely affecting other users of our online services or could damage our reputation.


If you enter a competition we will alert you to the specific rules that apply to that particular competition.


We will comply with all applicable UK data protection legislation from time to time in place in respect of any personal information you submit to us.

You may be asked to input information about yourself on different areas of our online services. We will only use that information for the purposes set out in our privacy policy or as stated at the time the information is requested.

You can amend or remove information you give us via our online services at any time. If you want to amend any information you have given us when registering for our online services or want to add or remove your name from an SMS/MMS, newsletter or other distribution list which you have subscribed to, you can click on the "Update Profile" link when logged in and amend your profile accordingly. Alternatively you may unsubscribe from a newsletter or other email distribution list by clicking on the relevant link on the newsletter/other email (which can normally be found at the bottom of the communication).

If you want to remove all of your information from our databases, you can do so by sending an email to: info@staying-alive.org specifying your name, user-name, email address and telephone number and asking for your information to be removed. You should also read our privacy policy which contains further information about how we collect, store and use information about you in the course of providing our online services.


If you want to make a complaint about any of our online services or if you think your or someone else's intellectual property or other rights have been infringed by our online services you can give us full details by sending an email to: info@staying-alive.org.


Each provision of these terms excluding or limiting liability is to be construed separately and will apply and survive even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. Each of the provisions of these terms excluding or limiting liability will remain in force notwithstanding any termination of these terms or termination or suspension of your access to our online services.


No waiver of any rights by either you or us will be taken as a waiver of any other rights you or we may have. For example if we waive our rights to complain about a particular breach of these terms by you it does not prevent us from complaining about other breaches.


These terms are governed by the laws of England and both you and we agree to submit to the non-exclusive jurisdiction of the English courts.

These terms were last updated on 12 April 2007.